Assistance and Training
Technical assistance and training. Complete before- and after-sales service.
Fila supplies not just products, but also global assistance, via telephone, on-site and over the web for:
• professional users
A few figures give a clear idea of Fila’s commitment to helping clients:
- more than 10,000 operators in the sector attend Fila training and refresher courses every year to learn the correct use of our products, with the aid of hands-on technical trials.
- over 900 on-site inspections every year;
- more than 11,000 cases of telephone assistance every year.
Fila also provides client assistance over the phone, via e-mail and fax and through our website, which has more than 25,000 individual visitors every month.
And that’s not all… for over a year now Fila has also been present on various social media: Facebook, Twitter, Flikr, YouTube and also a surface care blog, which all aim to further increase direct dialogue with our clients.
Whether you are planners, floor manufacturers, retailers, treatment specialists or end users, we are always right there by your side. Ensuring prompt service, wherever you are.
For more info and to enrol on our training courses, visit www.training.filachim.com