What to do if
After laying, terracotta/quarry tiles may have residues of plaster or salt efflorescence.We recommend washing the surface with DETERDEK acid detergent.If “sponging” was not carried out with care, more stubborn encrusted dirt may remain and this calls for intervention with stronger acid products like FILAPHZERO.This product is also recommended for washing walls.For dilution and application of both products, read the instructions on the label carefully.
After acid washing, salt efflorescence may at times reappear on the dry floor. This may happen if the floor was washed too soon or incorrectly. Check that the interval between laying and acid washing was respected and then repeat the operation using DETERDEK or FILAPHZERO.
Waiting times between laying and acid washing:
• 40 days for traditional laying with cement and concrete;
• 15 days for laying with adhesive;
• 2-3 months for hand-made terracotta laid with cement.
N.B.: much longer times may be necessary during the winter if the room is not heated
A water-repellent product like FILAHP98 (water-based) or FILAES82 (solvent-based) can be used to make terracotta windowsills waterproof.The products must be used on perfectly clean dry surfaces.
A water-repellent product like FILAHP98 (water-based) or FILAES82 (solvent-based) can be used to make terracotta/brick garden walls waterproof.This protective treatment stops the absorption of water, thus preventing the formation of mould and moss.The products must be used on perfectly clean dry surfaces.
FILAW68 (water-based) or FILAFOB (solvent-based) products can be used to protect the outside of fireplaces in terracotta/brick from stains. The products must be used on perfectly clean dry surfaces.
Apply FILAPT10 to untreated, clean, dry bricks. We recommend applying at least 2 coats of product with a large paintbrush, waiting about an hour between applications. The bricks will look like new and will not crumble.
To prevent the wall giving off dust, a natural-effect wax like FILAMATT can be used, applying two coats directly with a paintbrush. The wax will prevent the material from flaking and at the same time will protect the surface from dirt.
If there are cracks in terracotta or quarry tiles and water infiltration, we recommend applying SALVATERRAZZA consolidating water-repellent product to the material when clean and dry.Apply the product with a paintbrush, working well into the grouting and any cracks.Remove any excess product that has not been absorbed with a cloth or kitchen paper.Follow the instructions on the label carefully.
After washing with detergent or wash&wax, your floor may look dull due to residues of detergent or washing water.To avoid this, we recommend polishing with a woollen cloth or machine polisher every time you clean it.Using a machine polisher often keeps the sheen fresh and free from marks.A floor that is polished periodically gets less dirty and needs less washing.
Spray FILANOALGAE directly on the surface. The product will start to work immediately, removing the moss. After a few days it can be washed with a high pressure water jet cleaner or you can wait for the first rainfall. To prevent the moss reforming, apply 2 coats of FILAES82 or FILAHP98 to clean dry paving
This is when extraordinary maintenance is called for.If the floor is just dull, but otherwise in good condition, in other words without bad stains, greasy or of any other kind, it needs cleaning with FILAPS87 and rinsing.When dry, apply a coat of FILANATURWAX, taking care not to use too much and a coat of maintenance coat. Polish to complete.If the floor is also very dirty with bad stains, it is better to use FILASOLV for more effective removal of the solid wax mixed with dirt.When dry, apply a more generous coat of FILANATURWAX and a coat of finishing wax.
This phenomenon tends to occur particularly on outside paving where damp due to absorption of rainwater or insufficient insulation of the foundation brings water-soluble salts to the surface, which react on contact with the air and become insoluble.Use DETERDEK diluted 1:5 to clean off this efflorescence, rinsing afterwards. If the phenomenon occurs frequently, you can apply FILAES82 anti-efflorescence product.Apply two coats of FILAES82 to perfectly dry floor, with 24 hours in between.
Rain, dust and smog can blacken outdoor terracotta paving. Washing with DETERDEK diluted 1:5 will remove dirt.
The wax can be removed with undiluted FILASOLV, rubbing with a green abrasive sponge and removing residues with kitchen paper.We recommend reapplying wax protection treatment on interior floors after cleaning.
There are two possible reasons for terracotta under a vase turning pale: 1. simple limescale residues from the water (this is often seen under radiators that drip too). To restore it, just wash the area in question with DETERDEK (after stripping the wax with FILAPS87 and/or FILASOLV if necessary) and then reapplying maintenance wax; 2. the wax is affected by the particularly high levels of damp under the plant. In this case use FILAPS87 and/or FILASOLV to strip the wax from the tiles in question, rubbing with an abrasive sponge and mopping up the residues with kitchen roll or dry cloths. Then reapply a coat of FilaNATURWAX and a coat of maintenance wax to finish. To prevent it happening again we recommend standing the vase on plant pot holders with four feet
Wash with FILAPS87. Rub hard with a yard brush or use a single-brush machineand green disc. Rinse with water.
When wiped up within a few hours using kitchen roll and then washed with FILACLEANER, cold oil will not leave a mark. If however it is left on the surface for longer, it may leave a slight mark, which can be removed using FILANOSPOT directly on the tile or tiles in question. Leave to dry for a few minutes then remove the white powder that has formed with a brush. Wipe with a damp cloth. Once dry, apply a new coat of wax. WARNING: if terracotta stains too quickly with cold oil, it means it needs waxing or that incorrect maintenance has been carried out.
Alcohol and ammonia, or products containing these substances whiten waxes. In this situation use FILAPS87 to strip the wax from the entire tile. Rinse with water and apply a coat of pure wax.
It is normal for rubber heels and rubber chair or furniture leg tips to sometimes leave black scuff marks on treated terracotta. To eliminate them, use FILACLEANER detergent and a damp abrasive sponge. Rub, rinse and then reapply the maintenance wax. When these black marks appear frequently it means that the terracotta is dry and needs waxing, and the rough surface causes friction with shoe heels. We recommend washing the floor with neutral FILACLEANER detergent. Once clean and dry, apply a coat of liquid finishing wax