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Our VISION

« WORLDWIDE SURFACE CARE EXCELLENCE »
Our vision is to project excellence in the industrial sector and support our customers by providing innovative, safe and eco-friendly solutions for the care and treatment of all surface materials around the globe.

Our MISSION

Our company is a leader in the treatment, protection and maintenance of ceramic tile and natural stone. We are active in the market as an international technical partner who can support all customers with an extensive assistance network, training programs and significant investment in research and development, fused with a solid commitment to innovation and sustainability.

Our VALUES

Values such as integrity, trust and respect in people have always been an integral part of our heritage.

TRUST
We want to foster an environment where communication is open, where people feel free to sincerely express their views while equally respecting the views of others.

RESPECT
We value diversity and appreciate the uniqueness of each member of our team. Respecting others and feeling respected help the people in our organization focus on giving their best.

BELIEF IN PEOPLE
This is the core creed of our organization and encourages our staff to do their best, taking responsibility for their piece of the puzzle while working with passion and professionalism.

TRAINING AND PERSONAL GROWTH
Achieving excellent results requires an organization made up of people with skills and a high level of expertise. But this alone is not enough. Knowledge must be cultivated and enhanced through the right balance of personal learning experiences, in-company training, engagement with colleagues and on-the-job learning.

THE GROUP'S STRENGTH
Our results depend not just on the quality of our team members, but on their ability to work together. Like a large orchestra, each player has their own personal, original way of working which fits within a well-structured framework and moves toward a common goal.

PUTTING OUR CUSTOMERS FIRST
Satisfying our customers means being guided by the their know-how, aware of their needs and expectations while providing prompt and accurate service. At FILA, customer satisfaction means exceeding expectations. This, for us, is real innovation.

HUMILITY
We don't expect our staff to know everything; we simply ask them to give their best in their area of specialization, while staying aware of their limitations. Asking for help is a sign of intelligence and professional maturity; humility also means taking responsibility when things don't work out for the best.

INTEGRITY
A commitment to achieve the highest ethical standards should be a cornerstone for every FILA partner. Loyalty, transparency, sincerity, consistency and respect for each other and the environment are our guiding principles.

Focus on environmental sustainability

Our commitment to the environment is not only a matter of eco-labels and certifications. FILA Green Action is an umbrella program that encompasses all our initiatives in environmental sustainability. These actions cover the entire production process, ensuring that FILA products respect the qualities of the material being treated, the health of the person applying the product and the surrounding environment.

Made in Italy production

Our products are entirely made in Italy, with production lines continuously renewed and expanded over time to ensure strict compliance with currrent safety regulations.