We are committed to socially correct and responsible conduct, starting from observance of applicable labour and employment law and the creation of a working environment rooted in complete respect for people, recognising and valuing diversity, guaranteeing equal opportunities and promoting inclusion at every level.
This goal shall be reflected in our choice of partners and suppliers.
We are committed to supporting the wellbeing of our employees through a solid company welfare package, recognising work-life balance as a crucial element for the contentment and productivity of every employee.
We, as Management at FILA, undertake to improve our role with regard to personnel by:

• disseminating information and communicating company decisions at all levels, enabling sharing and understanding of the role of every member of FILA’s personnel
• hiring personnel on the basis of their working attitude and abilities, avoiding any form of discrimination and supporting continuous professional development and growth
• guaranteeing equal rights, opportunities and access to company resources, going beyond applicable regulations, and avoiding differential treatment of people with different backgrounds, political views, sexual orientation or religious beliefs
• guaranteeing a healthy and safe working environment, offering supplementary prevention and protection programmes that go beyond requirements established by occupational health and safety laws
• guaranteeing flexible working hours and supporting quality of life and labour within the company
• guaranteeing freedom of association and expression for all workers in the context of wider respect for individual dignity. The company guarantees remuneration and working hours that comply with applicable law and the CCNL national labour contract for the sector
• developing new products aiming to eliminate hazards by using raw materials which have a low impact on the health and safety of customers.

Respect for the environment is a concrete commitment, which not only requires compliance with mandatory regulations, but involves all areas and all personnel within the company.
In this context, we reaffirm our constant commitment aimed at:

• periodically evaluating and monitoring the environmental impacts that could be generated by operations, in order to prevent any pollution or disturbance to personnel or to any stakeholders
• observing environmental laws applicable to our operations
• improving our environmental performance in order to contribute to achieving the UN Sustainable Development Goals
• monitoring and lowering energy-resource consumption wherever possible in order to limit the environmental impact
• engaging with and educating all personnel through continuous training and information sharing to increase levels of environmental awareness
• Xing and utilising raw materials in the context of innovation and development that enable us to reduce our impact on people and the environment
• promoting sustainable use of products by customers, sharing technical information on correct methods of use and disposal of the corresponding packaging.

Our quality goals are to:

• continuously improve the company structure
• monitor and improve customer satisfaction, inside and outside the company, guaranteeing ongoing support and providing information
• guarantee reliability, transparency and competence worldwide through a sales network across European countries and beyond• increase the quality of company processes by defining, managing and monitoring key performance indicators
• analyse the performance of suppliers, confirming they are aligned with the standards set out by our Policy
• train personnel and raise awareness regarding the importance of the consequences of our activities, through continuous training and upskilling
• invest physical and economic resources in innovation
• digitise all data, ensuring simpler control and monitoring of company processes
• continue to expand and improve infrastructure supporting our processes.