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Training

FILA ACADEMY TRAINING COURSES

For over 35 years, FILA has attributed a role of primary importance to the training of our retailer clients, application specialists and sales personnel of manufacturers of material for floors and wall coverings.

Specialisation courses to improve your technical and sales skills

FILA ACADEMY courses are a great opportunity for developing your knowledge of FILA solutions whether you want to improve your sales skills or maximise system efficacy through correct application. The training courses are organised in the FILA ACADEMY classrooms or in our clients’ sales points, subject to agreement with your area sales manager.

FILA ACADEMY has two fully equipped classrooms with plenty of space for practical trials. The courses are held by highly qualified specialist personnel, using a consolidated method that continually evolves in line with market trends, in terms both of materials and technologies for treatment and care of surfaces.

Training days are divided into two parts: a first part that is practical, for getting to know the application materials and the different treatments, rounded out with a theory part that teaches the most effective ways of selling FILA systems.


Why take part in a fila course?

  • Because FILA is recommended by the best manufacturers of materials for floors and wall coverings;
  • Because the FILA systems complete and enhance the floor/wall covering system;
  • Because the FILA systems are a determining factor in preventing on-site complaints.

Choose a FILA ACADEMY course

TECHNICAL SPECIALISATION COURSE
Know treatment phases and cycles in order to satisfy the end customer

Who is this for?

For application specialists, treatment specialists and technical sales staff with focus on FILA treatment systems.

 

OBJECTIVES

  • Know the FILA systems for the various application materials, in order to present them in their best light.
  • Know the methods for solving and preventing the main problems encountered with floor and wall covering materials.
  • Increase the professionalism of application specialists and provide a better service for the end customer.

TECHNICAL SALES COURSE
Improving retailer business with active sales of FILA products

Who is this for?

For sales people in professional paint, hardware-paint and DIY stores, builder's merchants and floors and wall covering stores, with special focus on active sales for the latter.

 

OBJECTIVES

  • Develop the retailer’s business, with active sales of FILA solutions.
  • Know the importance of sales of FILA products to offer the client a better service.
  • Know the methods for solving and preventing the main problems encountered with materials.
  • Know treatment phases and cycles in order to satisfy the end customer.

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